You can view and download your sales receipt by logging into your account on our website.

Once logged in, go to the "My Orders" section, where you will find the details of your purchase along with an option to view or download your receipt.

If you have any trouble accessing it, feel free to contact us and we’ll be happy to assist you.

To return an item, please follow these steps:

1. Contact our customer service team at hello@artimsouk.com within 14 days of receiving your order.
2. Provide your order number and the reason for the return.
3. We will guide you through the return process and provide you with the necessary shipping details.

Please note that returned items must be unused and in their original condition. Once we receive the item, we will process your refund or exchange.

Items marked as “out of stock” are often restocked, but availability can depend on demand and production times, especially since many of our products are handmade.

We recommend signing up for restock notifications on the product page or contacting us directly, and we’ll be happy to let you know when the item becomes available again.

We ship orders to a wide range of locations worldwide.

During checkout, you can enter your shipping address, and our system will automatically display the available shipping options for your region.

If you're unsure whether we ship to your location, feel free to contact us, and we'll gladly assist you.